1. Order Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation (unless otherwise indicated).

• Orders placed on weekends or national holidays will be processed on the next business day.

• If an item is out of stock or delayed, we will contact you with an updated timeline.

  
  

2. Shipping Methods & Delivery Estimates

*Delivery times are estimates and start from the date of dispatch, not the date of payment.

3. Shipping Costs

• Standard shipping: flat fee (see checkout for current fee).

• Free shipping may apply for orders above a certain threshold (e.g., ₹ X).

• Express shipping: additional fee (selected at checkout).

• For international orders: shipping cost calculated at checkout or quoted separately.

4. Tracking Your Order

• Once your order is dispatched, you will receive a confirmation email (or message) with tracking details.

• You may track your parcel with the courier using the provided tracking number.

5. Shipping Restrictions & Additional Notes

• We currently ship to [list of countries / regions]. If your location is not listed, please contact us.

• We may be unable to deliver to certain remote postal codes, PO boxes, or military addresses — if so, we’ll inform you.

• Customs duties, import taxes or local fees for international orders are the responsibility of the customer unless stated otherwise.

• We are not responsible for delivery delays caused by courier partners, customs clearance, natural disasters or other force-majeure events.

6. Lost or Damaged Packages

• If your parcel is lost in transit or you receive a damaged item, please contact us within 7 days of the stated delivery date.

• Provide your order number, tracking number and photographic proof of damage (if applicable). We will work with the courier and either re-ship or refund as per our policy.

7. Policy Updates

• This Shipping & Delivery policy may be updated from time to time. The latest version will always be published on this page.